Privacy Policy

We are committed to protecting and respecting your privacy

This Policy explains when and why we collect personal information about people who visit our website and how we use it. Please note that we may change or update this Policy, so please check this page occasionally to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this Policy.

1. Data Protection

Any information you provide will be held securely and in accordance with the GDPR. Your personal details will not be disclosed to third parties.

2. Information We Collect from Visitors

We collect information from visitors relating to:

• Enquiries and feedback submitted to us (by phone, email, contact form or post)
• Site usage tracking through the use of cookies (Read our cookie policy page)

3. What Type of Information Is Collected from You?

The personal information we collect might include your name, address, email address, IP address, and information regarding what pages are accessed and when. If you purchase a product/service from us, your card information is not held by us, it is collected by our third party payment processors, who specialise in the secure online capture and processing of credit/debit card transactions.

4. How Is Your Information Used?

We may use your information to:

• Process orders that you have submitted.
• To carry out our obligations arising from any contracts entered into by you and us.
• Dealing with entries into a competition.
• Seek your views or comments on the services we provide.
• Notify you of changes to our services.
• Send you communications which you have requested and that may be of interest to you.
• Activities, promotions of our associated companies goods and services.
• Process a job application.

5. Why We Collect It

We collect information about you so that we can personalise your use of the site, assist your use of the site and improve the site generally.

6. Security

Keeping information about you securely is very important to us and certain sections of the site may encrypt data using SSL or a comparable standard. However, no data transmission over the Internet can be guaranteed to be totally secure. As a result, whilst we strive to protect your personal information, we cannot ensure or warrant the security of any information which you send to us, and you do so at your own risk.

7. Liability Restrictions

Westwood Stairlifts is not responsible for technical, hardware or software failures of any kind; lost or unavailable network connections; and/or incomplete, garbled or delayed computer transmissions. Under no circumstances will Westwood Stairlifts be liable for any damages or injury that may result from the use of the materials on this site. Some jurisdictions prohibit the exclusion or limitation of liability for consequential or incidental damages, in which case the above limitation may not apply to you. The materials on this site are provided “as is” and without warranties of any kind to the fullest extent permissible pursuant to applicable laws. Westwood Stairlifts may provide links to other sites that are not maintained by Westwood Stairlifts, but Westwood Stairlifts does not endorse those sites and is not responsible for the content of such other sites.

8. Usage Restrictions

The entire contents of this site are copyrighted under the laws of the United Kingdom and protected by worldwide copyright laws and treaty provisions. Materials from the Westwood Stairlifts website may not be copied, distributed or transmitted in any way without prior written consent of Westwood Stairlifts. All material on this site is provided for lawful purposes only.

9. Links to Other Websites

Our website may contain links to other websites run by other organisations. This Privacy Policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website.

In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the Policy of that third party site.

10. Policy Changes

If we change our Privacy Policy in whole or in part, we will inform you by posting a notice on this website. Those changes will go into effect on the date posted in the notice. The new Policy will apply to all current and past users of our website and will replace any prior policies which are inconsistent.

11. Your Feedback

Westwood Stairlifts always respects your privacy and values your trust. We want you to have an enjoyable and safe experience when on our website. To help us improve our Privacy Policy and practice, please give us your feedback. You may email us at info@westwoodstairlifts.co.uk.

This Policy was last updated on the 11th of May 2018.